Employment Opportunities
Frontier Town Campground, Water Park and Western Theme Park has been a fun family-oriented resort since 1959. Our resort has grown over the years to include nearly 600 campsites and an ever-expanding Water Park. As an employer, Frontier Town offers competitive wages, incentive programs and a fun place to work close to the beach. The campground is open mid-April to late October. The Water Park is open Memorial Day through Labor Day. The Western Theme Park is open mid-June through Labor Day. We pride ourselves on being voted one of the top six campgrounds in the United States by Trailer Life Magazine and our Double 5W Woodalls rating. If you are interested in any of our current job openings, please fill out an employment application in person at our Campground Front Desk located 4 miles South of Route 50 East on Route 611 (Stephen Decatur Highway) in West Ocean City or e-mail us at info@frontiertown.com.
FRONTIER TOWN WATER PARK MANAGER
Frontier Town has a position available for a dedicated individual to manage the Water Park and Miniature Golf operations. Must possess outstanding skills in employee and guest relations. Water Park or commercial swimming pool experience desired. Send resume to: Frontier Town Campground, Attn: Harold Decker, P.O. Box 691, Ocean City, MD 21843 or Email to: deck@frontiertown.com
Water Park Manager Job Description:
1. PROFILE
• The Water Park Manager will perform a variety of duties in planning, scheduling, maintaining the seasonal operation of the facilities and above all, have enthusiasm for making the pool and miniature golf safe and fun places for the guests.
• Must have outstanding skills in guest relations
• Candidate must be aware of Management functions and have the ability to communicate with all levels of personnel and guests
• Strong communication, organization, problem-solving, and follow-up skills
• Always act in the best interests of the corporation with regard to minimizing costs and maximizing revenue while providing superior guest services
2. AREAS OF RESPONSIBILITY
• Water Park and all associated facilities which includes, but is not limited to:
Concrete Water Slide
Mushroom Wading Pool
Activity Pool and fixtures
Lazy River
Flume Rides
Campground Swimming Pool
Any features within the Water Park
Pump/filter rooms
Bathhouses #4 and #5
Miniature Golf Course and features
Miniature Golf Hut
Water Park Ticket Booth
Laundramat
Arcade (adjacent to Laundramat)
• Maintaining or seeing to the maintenance of all equipment and buildings that are part of the above operations
3. SPECIFIC DUTIES AND RESPONSIBILITIES
• Monitors performance of staff to ensure adherence to all service standards, sanitation standards, productivity standards to ensure exceptional guest satisfaction
• Monitor and control labor costs
• Manage interviewing, staffing, training and development
• Lead subordinates successfully into productive working methods by setting an example and utilizing all available management tools
• Implement and monitor ordering and receiving to ensure proper quantity and prices on all purchases
4. COMMUNICATIONS
• Communicate with the owners, the general manager and other managers and directors within the corporation to promote a total team effort in meeting the mission goal of Frontier Town which is, providing unsurpassed guest services
• Exhibits a positive and involved team attitude to all and promotes positive relations through an environment that encourages open communications, trust, and mutual respect
• Manage and motivate all water park and miniature golf personnel
FOOD AND BEVERAGE DIRECTOR
Frontier Town has a position available for a dedicated, customer service oriented individual to manage food and beverage operations. This includes a full-service restaurant, pool side grill, pool side bar plus catering of several events. Must possess outstanding skills in employee relations while managing 50+ employees. Send resume to: Frontier Town Campground, Attn: Harold Decker, P.O. Box 691, Ocean City, MD 21843 or Email to: deck@frontiertown.com
Food and Beverage Director Job Description:
1. PROFILE
• Must have sound knowledge of food & beverage products
• Must have outstanding skills in guest relations
• Candidate must be aware of Management functions and have the ability to communicate with all levels of personnel and guests
• Must be able to check cost control reports and be fully aware of the internal organization of a catering department
• Strong communication, organization, problem-solving, and follow-up skills
• Always act in the best interests of the corporation with regard to minimizing costs and maximizing revenue while providing superior service
2. AREAS OF RESPONSIBILITY
F&B Director is responsible for all front and back of the house F&B operations including:
• The Lazy River Cantina
• Lazy River Pool Side Grill
• Lazy River Pool Bar
• Catering events for guests and employee parties
• Maintaining or seeing to the maintenance of all equipment and buildings that are part of the F&B operations
3. SPECIFIC DUTIES AND RESPONSIBILITIES
• Monitors performance of staff to ensure adherence to all service standards, sanitation standards, productivity standards to ensure exceptional guest satisfaction
• Monitor and control food & beverage inventories
• Maintain inventories of related food & beverage equipment
• Monitor and control labor costs
• Maintain cleanliness and sanitation levels to Health Department required ratings, or better, at all times
• Manage food preparation
• Manage interviewing, staffing, training and development of food & beverage team
• Lead subordinates successfully into productive working methods by setting an example and utilizing all available management tools
• Implement and monitor ordering and receiving to ensure proper quantity and prices on all purchases
• Monitor and forecast food & beverage revenues and expenses to ensure company goals are met
• Ensure the quality levels of food & beverage products and maintain quality standards in production, services, facilities and guest satisfaction
4. COMMUNICATIONS
• Communicate with the owners, the general manager and other managers and directors within the corporation to promote a total team effort in meeting the mission goal of Frontier Town which is, providing unsurpassed guest services
• Exhibits a positive and involved team attitude to all and promotes positive relations through an environment that encourages open communications, trust, and mutual respect
• Manage and motivate all food & beverage personnel
Lazy River Cantina and Pool Side Grill - NOT PRESENTLY HIRING
The Lazy River Cantina and Pool Side Grill (formerly Crystal Pistol/Painted Pony) has cook positions available. The Cantina will be serving Tex/Mex fare as well as burgers, fries, pizza, etc. The Pool Side Grill will be serving burgers, dogs, fries, etc. 410-629-0909
Beach Shuttle - NOT PRESENTLY HIRING
Our Beach Shuttle takes our campers to and from Assateague Island and Ocean City, brings the public to and from our amusement complex and assists in the implementation of many of our activities. It runs daily from Memorial Day through Labor Day, specified times for Springfest and Sunfest and a limited schedule Saturdays during the Spring and Fall. Commercial Class A or Commercial Class B License and a clean driving record are required. These positions are seasonal.
Camp Store Clerks - NOT PRESENTLY HIRING
The Camp Store is a fully-stocked convenience store that provides our guests with all of their needs from camping and fishing supplies, to gifts and souvenirs, to beer and soda, to bread and milk. Employees of the Camp Store may handle retail transactions, stock shelves, as well as work in the deli. These positions are seasonal.
Front Desk Agents - NOT PRESENTLY HIRING
Our Front Desk is responsible for reserving campsites and boat slips, checking in our guests, answering and directing telephone calls, distributing visitor information, handling transactions as well as reporting and solving any problems that may arise with our campers. The biggest responsibility of our Front Desk is to ensure overall customer satisfaction. Interpersonal skills, money handling and proficient experience with computers is required. These positions are seasonal.
Gate Security - NOT PRESENTLY HIRING
Our Gate Security greets all of our arrivals with a warm SMILE. They also control the flow of incoming and outgoing traffic, check dates on car passes, collect expired car passes, collect expired car passes from departing campers, check in/out Speedy Check-In campers, validate water park campers, issue one hour courtesy passes, distributes Frontier Town information and directs deliveries to the proper facilities. Strong interpersonal skills are required. These positions are seasonal.
Housekeeping - NOT PRESENTLY HIRING
Assisting the Maintenance Department is the Housekeeping Department which keeps our vacation rentals, bath houses, the Water Park restrooms and the laundromat SPARKLING CLEAN. This position is seasonal. These positions are seasonal.
Lifeguards - NOT PRESENTLY HIRING
Lifeguards are responsible for the safety of our guests while in the campground pool and Water Park. Our Water Park is open Memorial Day through Labor Day and the two consecutive weekends after Labor Day. The campground pool may remain open later as long as the weather permits. Strong swimming skills, interpersonal skills and CPR Certification are required. This position is seasonal. These positions are seasonal.
Maintenance - NOT PRESENTLY HIRING
The Maintenance Department's responsibilities are very diverse and include cutting grass, removing trash and debris, beautifying our campground, relocating picnic tables and fire rings, cleaning sites, correcting plumbing and electrical problems, as well as maintaining all equipment and facilities.
Management - NOT PRESENTLY HIRING
The Managers of each of our Departments coordinate the entire operation of Frontier Town Campground. They are responsible for their department's operation, scheduling, uniforms and employee evaluations.
Mini-Golf Maintenance - NOT PRESENTLY HIRING
The responsibility of our Golf Hut Maintenance is to maintain general upkeep which includes cutting grass, removing trash and debris from our landscaped golf course and providing security to our arcade and game room. These positions are seasonal.
Mini-Golf Ticket Booth - NOT PRESENTLY HIRING
Admitting guests to our 18-hole miniature golf course is the responsibility of our Golf Hut Attendants. Cowboy Golf is open Memorial Day through Labor Day and on weekends through mid-September. Duties include handling money transactions and distributing golf equipment. These positions are seasonal.
Park Patrol - NOT PRESENTLY HIRING
The Park Patrol walks or rides in our golf carts or company vehicles checking locations throughout our complexes. They are responsible for the security and safety of our guests and cowhands. They deliver emergency messages, solve problems that arise within the campground, as well as relocating picnic tables and fire rings. These positions are seasonal.
Wild West Show - NOT PRESENTLY HIRING
Our Wild West Show has a wide variety of seasonal job opportunities: Can Can Girls, Cowboys, Store Clerks, Front Gate, Kitchen Help and more. These positions are seasonal.
